FAQS

Q: Is my credit card and personal information secure using your site?

A: Yes. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.

Q: Should I have to pay sales tax?

A: You don’t have to pay any other fees except your order shipping fee. But Brazil customers need to provide personal tax ID, so as to ensure the safe arrival of the goods.

Q: A credit you issued has not yet appeared on my PayPal billing statement. How long does this normally take?

A: After the payment, PP page will be immediately displayed transaction records, you can search by log in your personal accounts.

Q: Why Is My Credit Card Rejected?

A: First: We do not accept debit card payments currently. The main Payment is PP and credit cards. Second: Whether the card has sufficient balance. Third: Whether the credit card you hold has some problems in credibility.

Q. What payment options do you offer?

A: We Accept Payment Via VISA, MasterCard, Discover and PayPal At The Moment.

Q: Is my credit card and personal information secure using your site?

A: Yes. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.

Q: Should I have to pay sales tax?

A: You don’t have to pay any other fees except your order shipping fee. But Brazil customers need to provide personal tax ID, so as to ensure the safe arrival of the goods.

Q: A credit you issued has not yet appeared on my PayPal billing statement. How long does this normally take?

A: After the payment, PP page will be immediately displayed transaction records, you can search by log in your personal accounts.

Q: Why Is My Credit Card Rejected?

A: First: We do not accept debit card payments currently. The main Payment is PP and credit cards. Second: Whether the card has sufficient balance. Third: Whether the credit card you hold has some problems in credibility.